FAQ :                                                                                                         

 

1. Q: How to ensure customers' drawings will not be disclosed to any third party?

     A:  We have the responsibility and obligation to not disclose the client's design and drawings to any third party without the customer's consent. So if necessary, the NDA (non-disclosure agreement) shall be signed for the good of mutual parties prior to the design or drawings issued.  

 

 

2. Q: What will you need from customer to come out with an offer or get into production?

     A:      The four Key elements as follows are the necessary document & information we need to get from customers prior to conclude a price or production.

                 - Drawings( 2D and 3D of IGES  / STEP / PRT / X-T ,Solidworks ,etc ) 

                 - Raw Material ( a substituted material shall be adopted if the requested material is not available on the market. The color must be specified for plastic material ) 

                 - Surface finish or hot treatment 

                 - Demand quantity. ( the quantity has very much to do with the price or even the processing methods could be different)

 

3. Q: What is your MOQ (minimum order quantity)?

     A: The Minimum order quantity is 1 piece. In principle, any small or mixed order is acceptable for us.

 

4   Q: Do you provide modifications of drawings or samples?

     A: We can assist the customer to improve the design and build samples for approval if customers have the request.


5   Q: How long does your factory need for sample build & batch production?

     A: Actually, it depends on the sizes and difficulty of machining and material accessibility. Normally the lead time for sample delivery is 3~7 working days and 14~ 25 working days for batch production.
 

 

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